Skip to content

SIGN UP TO RECEIVE 10% OFF YOUR FIRST ORDER

FREE STANDARD SHIPPING AUS-WIDE FOR ORDERS OVER $99

Orders, Shipping & Delivery

Shipping Information

Free Shipping Australia wide on all orders over $99

Cost of shipping:

Standard $9 flat rate Australia Post

Express $15 Flat Rate (Australia Post)

Standard Shipping will be shipped within 2-3 days after your order has been placed

Express Shipping will be shipped 1 day from when order has been placed

Shipping of Bundles

For bundles that are to be shipped, orders will be fulfilled within 24-48hrs after order is placed. You will receive a shipping notification once shipped.

Please be mindful when bundles are shipped we do everything at our end to ensure products in the bundles won’t move during transit. However it is out of our control if products have moved when you receive. All postage boxes will be labelled with fragile to ensure the safety of our bundles however it is out of our control once shipped.

If you do receive an item damaged though please refer to our returns policy.

What happens with Perishable items & shipping?

We use Australia post for all our shipping outside of our local area. This means we do not use refrigerated trucks for transportation.

Some bundles have items such as chocolate and nipple salve that pose risk of softening during transportation if weather conditions are too hot. We are not liable if in the instance that chocolate or other products have been altered as a result of their transportation.

All our products are stored in a cool dry environment prior to packing and are delivered as quickly as possible to minimise this risk.

Local Pick Up

We offer a local pick up option in Wagga Wagga, NSW.
Once your order is ready you will receive a notification with the pick up address.

Can I add a note to my order?

You can purchase a card before checking out where we can write a personalised message to the recipient.

Alternatively we have blank cards where we can write a personalised message for the recipient to know who the bundle is for.

Please add in the comment/special instructions at checkout what message you would like written on your card.

Product

Pre Order Products

If you have ordered an item which is on Pre-order any other items you have purchased will be shipped when the Pre-order items are in stock.

If you require any other products that you have purchased that are not on pre-order, please purchase your products separately in two different transactions and we will then ship your items accordingly.

Returns

What is your return policy?

Please refer to the Returns & Exchanges page for our return policy.

My item arrived damaged. What should I do?

We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.